The OPG — Operations, Property & Governance Practical guides for UK SMEs: ops, property, governance.

The OPG — Operations, Property & Governance

Practical guides for UK SMEs: ops, property, governance.

Latest Articles

Assurance Beyond the Certificate: How a Board Governs Fixed Electrical Testing
Governance & Compliance

Assurance Beyond the Certificate: How a Board Governs Fixed Electrical Testing

An Electrical Installation Condition Report is often treated as a document to obtain and file. For directors of UK SME occupiers and landlords, it is better understood as a live governance record that must be scheduled, interpreted, remedied and closed across the estate.

The Water That Waits: Board Oversight of Legionella in Underused Premises
Governance & Compliance

The Water That Waits: Board Oversight of Legionella in Underused Premises

Low occupancy can turn a quiet washroom into a governance gap. This guide sets out how UK SME boards can evidence Legionella control through a named responsible person, a live water safety log, scheduled assessments and flushing, contractor oversight and recorded decisions in 2026.

When the Forecast Reaches the Board Pack: Governing Climate-Exposed SME Premises
Property & Leases

When the Forecast Reaches the Board Pack: Governing Climate-Exposed SME Premises

Flood, heat and storm risk now arrives at the board as a property, insurance and continuity question, not an environmental one. This practical protocol helps UK SME directors map site exposure, assign mitigation ownership, reconcile lease obligations and keep claim-ready evidence. It includes a one-page trigger matrix for before, during and after a weather event.

Thirty Days of Silence: Board Control of an Empty Commercial Unit
Property & Leases

Thirty Days of Silence: Board Control of an Empty Commercial Unit

A vacant unit is rarely just a property problem; it is a period when insurance, rates, security and lease duties converge. This guide sets out a 30-day board discipline for UK SMEs, from immediate insurer notification to a one-page decision log that evidences proportionate action.

The Baton and the Bound Book: A Board Protocol for Managing Agent Handovers
Property & Leases

The Baton and the Bound Book: A Board Protocol for Managing Agent Handovers

A change of managing agent is often treated as a simple supplier switch, yet the board remains accountable for what the outgoing agent holds, owes and must transfer. This practical protocol sets out the authority, reconciliation, certificate and data steps that keep continuity intact when the baton passes.

What the Roof Void Knows: Board Oversight of Asbestos in Pre-2000 Premises
Governance & Compliance

What the Roof Void Knows: Board Oversight of Asbestos in Pre-2000 Premises

Asbestos is often treated as a facilities issue until a refurbishment, lease event or disposal exposes the quality of the evidence behind it. For owner-managed UK companies in older commercial premises, the register and its maintenance record are governance documents that belong in the board pack.

When Planning Calls: A Board Protocol for Enforcement Correspondence
Governance & Compliance

When Planning Calls: A Board Protocol for Enforcement Correspondence

A planning enforcement letter is a corporate risk event, not a facilities query. This guide sets out how an owner-managed board should receive, evidence and decide on enforcement correspondence in the first fortnight — and how to record the outcome so it survives due diligence.

From Skip to Sign-Off: Documenting Commercial Waste Across an SME Estate
Governance & Compliance

From Skip to Sign-Off: Documenting Commercial Waste Across an SME Estate

Commercial waste is often the least examined contract on a UK SME's premises: collected, invoiced and forgotten. This guide sets out how to turn duty-of-care obligations and the 2026 recycling rules into a board-visible control, with a clear owner, a short evidence pack and four questions directors should be able to answer.

Who Owns the Airspace? A Director’s Guide to Solar, Charging and Telecoms Proposals
Property & Leases

Who Owns the Airspace? A Director’s Guide to Solar, Charging and Telecoms Proposals

Solar developers, charge point operators and broadband providers increasingly approach UK SMEs about using rooftops, car parks and risers. Before signing, the board needs to establish what rights the company actually holds — and what kind of agreement it is granting. This guide sets out a practical framework for assessing, documenting and recording third-party installation requests.

Arm's Length, On the Record: Governing Premises the Company Rents from Its Own Director
Governance & Compliance

Arm's Length, On the Record: Governing Premises the Company Rents from Its Own Director

Where a UK SME trades from a building owned personally by a director, a family trust or a connected company, the property decision and the governance decision are rarely the same thing. This guide sets out a practical routine for evidencing rent, allocating obligations, declaring interests and preparing the arrangement for succession or sale — with a board-minute checklist and the red flags worth watching.

The Sum Insured Is a Board Number: Evidencing Reinstatement Cover for UK Premises
Governance & Compliance

The Sum Insured Is a Board Number: Evidencing Reinstatement Cover for UK Premises

Buildings insurance renews quietly, but the figure at its centre is a governance decision. This guide explains how UK SME owner-occupiers and landlords can commission a reinstatement cost assessment, record the board's rationale and keep the sum insured aligned with lease events, fit-outs and construction inflation.

The Quiet Capital Call: Auditing EPC Exposure Across an SME Property Holding
Property & Leases

The Quiet Capital Call: Auditing EPC Exposure Across an SME Property Holding

Tightening minimum energy efficiency standards will not arrive as an invoice; they will arrive as a valuation problem, a lending condition or a tenant that cannot be found. This guide sets out a board-level audit of EPC exposure across an SME's premises, from assembling certificate evidence to cost-ranking works and testing the numbers against lease length and break options.

Consent, Contractors and the Paper Trail: Governing a UK SME Fit-Out
Governance & Compliance

Consent, Contractors and the Paper Trail: Governing a UK SME Fit-Out

A fit-out is not simply a facilities task. For an SME occupier, alterations to leased premises create landlord obligations, statutory approvals, insurance exposures and an evidence trail that may matter years later. This guide sets out how to govern the project before work starts and keep a file fit for board review and exit negotiations.

Funding the Inevitable: A Board-Ready Sinking Fund for Owner-Occupied Premises
Property & Leases

Funding the Inevitable: A Board-Ready Sinking Fund for Owner-Occupied Premises

Owner-occupier SMEs often treat major building repairs as a future problem, then fund them from working capital at the worst possible moment. This guide sets out a practical reserve policy: a proportionate condition review, a repair schedule with expected lives, an annual provision, and a board approval route with named owners and trigger points.

The Building on the Board Agenda: A Quarterly Premises Walk-Through for UK SMEs
Property & Leases

The Building on the Board Agenda: A Quarterly Premises Walk-Through for UK SMEs

A quarterly premises inspection need not be a technical survey. For owner-managed companies, a structured walk-through gives the board direct evidence on property condition, compliance and lease risk. This guide sets out a ten-point routine and a simple evidence log for the minutes.

Before the Loss Adjuster Calls: A Pre-Agreed Protocol for the First 48 Hours of a Property Incident
Governance & Compliance

Before the Loss Adjuster Calls: A Pre-Agreed Protocol for the First 48 Hours of a Property Incident

A burst pipe, a forced entry or a failed electrical supply tests a business far more sharply than any board paper. This guide sets out how SME occupiers can pre-agree decision rights, spending limits and evidence capture so the first two days of an incident are handled cleanly — and do not turn into an insurance dispute or a compliance failure.

Custody of Keys: Governing Building Access When People Leave
Governance & Compliance

Custody of Keys: Governing Building Access When People Leave

A departing employee can leave with more than a laptop bag. Fobs, keys and alarm codes are access assets that need a controlled return process. This guide sets out a practical register, revocation checklist and landlord coordination routine for UK SMEs.

The Lease Behind the Term Sheet: A Vendor’s Property Review Before an SME Sale
Property & Leases

The Lease Behind the Term Sheet: A Vendor’s Property Review Before an SME Sale

SME owners often prepare for a sale by focusing on accounts, customers and commercial contracts, only to find that the premises lease becomes a late-stage gatekeeper. A structured pre-sale property review helps vendors identify consent requirements, dilapidations exposure, compliance gaps and handover evidence before a buyer’s diligence team does.

Desks, Rooms and Reality: Measuring How Your Office Is Really Used
Property & Leases

Desks, Rooms and Reality: Measuring How Your Office Is Really Used

A practical four-week method for measuring desk, meeting-room and storage use, then converting the findings into a board decision on renegotiating, downsizing, subletting or reshaping the workplace. It sets out a simple audit template and the lease, service charge, business rates and dilapidations tests to run before acting.

Who Decides When Interests Collide? A Conflict Register for the Owner-Managed Board
Governance & Compliance

Who Decides When Interests Collide? A Conflict Register for the Owner-Managed Board

A lightweight conflict-of-interest protocol for small UK boards without a company secretary or separate secretariat. It covers what to record in a register, how to run declarations, related-party decision rules, minute wording and the annual review that keeps the record credible.

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